FAQs About CBT Examination Administration

For details concerning certification see, FAQ - Certification. You can also access the Candidate Certification Handbook.

When and Where Will the Computer-based (CBT) Examinations Be Held?

The examinations are administered by appointment only, Monday through Friday and some Saturdays at 9:00 am and 1:30 pm. DAA Examinations will be delivered through the AMP Assessment Center Network with approximately 170 locations geographically located throughout the United States and nearly 60 international locations.

International computer based testing locations include: Australia, Argentina, Bermuda, Canada, China, Costa Rica, Cyprus, Egypt, Guam, India, Japan, Jordan, Kenya, Kuwait, Marshall Islands, New Zealand, Nigeria, Pakistan, Philippines, Puerto Rico, Qatar, Saudi Arabia, Singapore, South Africa, South Korea, Taiwan, Turkey, United Arab Emirates, United Kingdom.

Get a current listing of AMP Centers, including addresses and driving directions.

Are Exams Available in a Variety of Languages?

All exams are delivered in the English language only.

What is the Application Process?

After your application has been approved by DAA, you will receive notice of confirmation to allow scheduling an examination appointment.

Do not contact AMP to schedule an appointment until after you have received notice of your application acceptance.

 

If Scheduling Online:

Register for Exam. Please read the statements concerning identification requirements and security of the examination carefully. If you agree, click on Yes and select the Continue button to continue the registration process.

First time users of AMP's online scheduling must select I am a New User, and enter the information requested to create an account.

Follow the on screen instructions to complete the application and scheduling process, including choosing an Assessment Center location and appointment time.

If Scheduling by Telephone:

Please call AMP's Candidate Support Center at +1-888-519-9901. Have the examination name and your desired testing dates and locations ready.

How Soon Can I Test?

All individuals are scheduled for examination appointments on a first-come, first-served basis. You may choose an appointment as soon as 2 days following your registration, based on availability. Once you have completed the registration process and received the appropriate confirmations, you can schedule your testing appointment.

If you register with AMP by 3:00 p.m. Central Time on... Depending on availability, your examination may be scheduled beginning the following...
Monday Wednesday
Tuesday Thursday
Wednesday Friday/Saturday
Thursday Monday
Friday Tuesday

If you have questions, please call AMP's Candidate Support Center at +1-888-519-9901 or visit AMP's website.

What Should I Expect on the Day of the Exam?

Taking the Examination:

Report to the assessment center 10 minutes prior to your scheduled appointment time. Look for the signs indicating AMP Assessment Center Check-in. A proctor will check you in, verify identification, and direct you to a computer station. The proctor will also assist you in logging into the examination and provide instructions for getting started. You will be provided time to take a short practice examination to get familiar with the keyboard and software. The time spent logging into the system and taking the practice examination do not count toward your actual testing time. Once you are comfortable with the system, you will begin your timed examination.

Please note that candidates arriving more than 15 minutes after a scheduled appointment time may not be admitted.

Identification:

You must have proper identification to gain admission to the Assessment Center. Failure to provide appropriate identification at the time of the examination is considered a missed appointment, and there will be no refund of your examination fee. You must have two forms of identification; one with a current photograph issued by a governmental agency. Both forms of identification must be current and include your current name and signature. You will also be required to sign a roster for verification of identity.

Acceptable forms of photo identification include a current driver's license with photograph, a current state identification card with photograph, a current passport, or a current military identification card with photograph. Employment identification cards, student ID card and any type of temporary identification are NOT acceptable as the primary form of identification.

Security:

  • Examinations are proprietary and no information may be copied or shared with other individuals.
  • Testing sessions are recorded by video/audio monitoring devices.
  • No guests, visitors or family members are allowed in the testing room or reception areas.
  • No materials, valuables, or weapons should be brought to the Assessment Center. Personal items may be stored in a locker. AMP is not responsible for items left in the reception area.

Restrictions:

  • The DAA Web Analyst Certification Exam is closed-book. No reference material is allowed in the examination site.
  • No electronic devices for the storage, display, or transmission of data, such as cell phones, personal digital assistants (PDAs), calculators, tape recorders, computers, or cameras are allowed in the examination site.
  • Candidates should only bring photo identification and two sharpened soft-lead (#2 or HB) pencils and an eraser to the examination site. Any other material must be left outside the examination site.
  • All notes must be written in the exam book or on scratch paper provided by the proctor. Candidates are not allowed to take any written material from the examination site.
  • Candidates are absolutely prohibited from recording examination content in any format. Candidates who violate these rules will be asked to leave the site and may be disqualified from the exam as well as future exams.
  • The test proctors are not familiar with examination content and are not permitted to answer any questions related to the content of the examination. You will be provided with the opportunity to submit comments if you have concerns about specific questions on the test.
  • Eating, drinking or smoking is not permitted in the Assessment Center. You may take a break whenever you wish but will not be allowed additional time to make up for time lost during breaks.

When Will I Receive My Score Results?

A great benefit of Computer-Based Testing is that you will receive your examination results (including feedback by test content area) at the Assessment Center following your examination. Upon completion of your examination, the proctor will check you out and present you with your score report. If you fail the examination, directions for re-applying will be provided on the score report.

What Happens If I Cannot Make a Scheduled Testing Appointment?

Exam Rescheduling:

You may reschedule the examination by submitting a retake application form and the minimal retest fee.

Missed Appointments/Cancellations:

You will forfeit your examination registration under the following circumstances:

  • Failing to contact AMP at least two business days prior to your scheduled testing session.
  • Rescheduling your appointment a second time.
  • Arriving more than 15 minutes late for your examination appointment.
  • Failing to show up for your examination appointment.

What Happens If There Is Bad Weather (e.g. Snow Storm)?

In the event of inclement weather or unforeseen emergencies on the day of an examination, AMP will determine whether circumstances warrant the cancellation, and subsequent rescheduling, of an examination. Candidates may visit www.goAMP.com or contact AMP's Weather Hotline at +1-800-380-5416 24/7 to determine if any Assessment Centers are closed.

Every attempt is made to administer the examination as scheduled; however, should an examination be canceled at an Assessment Center, all scheduled candidates will receive notification following the examination regarding rescheduling or reapplication procedures.

Where Can I Get More Information About the Examination

Be sure to download a candidate handbook. The handbook will include information about time limits, examination fees and examination content.