Position Information

Senior Manager, Tag Management & Digital Analytics
Schwab’s Analytics & Business Insight is responsible for providing reliable and timely data that enables business units at Schwab to make timely and informed business decisions. We leverage close, collaborative working relationships with our business partners to apply technology solutions to a wide array of business problems and BI/reporting/analysis needs. The organization also plays a key role in data stewardship and information management at Schwab.
What you’ll do:
Schwab’s Analytics & Business Insight is responsible for providing reliable and timely data that enables business units at Schwab to make timely and informed business decisions.  We leverage close, collaborative working relationships with our business partners to apply technology solutions to a wide array of business problems and BI/reporting/analysis needs. The organization also plays a key role in data stewardship and information management at Schwab.
Key responsibilities will include:
  • Finalize Tag Management migration work to Tealium on any remaining sites.  Work includes: 
    • Site Audits, QA testing & UI management.
    • Manage implementation process & roll-out for a mobile SDK
  • Key TMS Ongoing Roles & Tasks Post Migration (~50% of role):
    • Tag Governance
      • Leverage the ObservePoint auditing tool to set up scripts & alerts ensuring that:
        • Page Performance guidelines and standards are being met
        • Tags are appropriately applied to all relevant pages and are not dropping off
        • “Rouge” tags are not inserted by internal teams or via piggy-back on existing tags
      • Play a leadership role on the Tag Governance committee which will establish and monitor:
        • Page Performance guidelines, QA checklists, SLA’s, workflow, Inventory, Permissions, etc.
    • Process: 
      • Lead  work with all internal partners (PPM, STS, ABI and Marketing) managing the following tasks:
        • Adding & removing tags from digital and mobile properties related to new vendor relationships, POCs, tests, etc.
        • Lead a thorough QA of all tags being added prior to push to production
        • Establish & maintain TMS best practices and education/training curriculum related to our Tealium TMS
        • Partner with PPM & STS to lead training sessions and brown bags
        • Gather, document, and help guide & translate internal client business needs into implementation and technical TMS requirements
          • Lead execution against ensuing requirements
      • Partner with ABI teams &  marketing partners to leverage TMS capabilities to optimize reporting and enhance analytics capabilities
      • Monitor new capabilities being launched by Tealium and investigate how to best leverage at Schwa
  • Non-TMS related responsibilities and tasks Post Migration (~50% of role):
  • Partner within ABI team to support marketing/digital analytics work leveraging Adobe analytics and other internal tools
  • Partner within ABI team to support marketing optimization work leveraging our A/B Testing and Targeting capabilities including Adobe Target
  • Partner within ABI to support marketing acquisition work leveraging our Social Media & Programmatic marketing tools
  • More responsibilities to be explored & defined
What you have:
The ideal candidate will be a proven leader, strategically minded and able to leverage analytics to help answer key business questions. They will have a strong drive to understand clients and create measurable impact. This person will be an outstanding communicator and have the self-confidence to work comfortably with senior levels within the organization. S/he will have a demonstrable record of accomplishments within complex business environments and ability to build alignment through collaboration in a cross-functional, matrixed environment.
  • Hands-on Experience with Tag Management solutions, preferably Tealium and/or Ensighten 
  • Hands on experience with digital analytics and testing solutions, preferably Adobe Analytics & Target
  • Must have experience working  directly with senior business leaders to understand objectives and articulating the impact of business intelligence solutions
  • Must have the ability to manage concurrent projects at different stages of completion
  • Must be able to understand and explain complicated subject matter to others across the business that are less connected to the situation and/or are less technically-oriented
  • Must be able to aggressively lead projects in a cross-functional team environment to deliver and achieve results
  • Must be comfortable dealing with changing priorities and timelines
  • Excellent written and verbal communication skills 
Preferred:
  • Experience with the Adobe Marketing Cloud Suite of products
  • Experience with visualization tools (Tableau, etc.)
  • Knowledge of the brokerage business, financial services, and/or Schwab a bonus.
What you’ll get:
  • Everyday Wellness: Healthy Rewards, Onsite Fitness Classes, Healthy Choices, Wellness Champions
  • Financial Fitness: 401k Match, Employee Discounts, Personalized advice, Brokerage discounts
  • Work/Life Balance: Sabbatical, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer
  • Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships
  • Not just a job, a career, w/an opportunity to do the best work of your life
Position: Senior Manager, Tag Management & Digital Analytics
Organization: Schwab's Analytics & Business Insight
Location: Austin,  TX 
Salary:
Posting Start Date:
Date Posted: 5/4/2017
Requirements Relocation Offered? No Work Schedule: Days Current Licenses / Certifications: None Relevant Work Experience: Analyst/Strategy-6+yrs Position Located In: Austin TX Education: BA/BS Job Type: Full Time
Status: This listing expires on: 7/3/2017
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Organization Information
Name:
Schwab's Analytics & Business Insight
Address:
12401 Research Blvd

Austin,  TX 78759
Email:
Phone:
Fax:
Contact:
Dennis Bradley