Women in Tech Maturity Model

The Women in Tech Maturity Model (WiTMM) is a joint project between the Digital Analytics Association (DAA) and DiverseIn, a strategy consultancy that helps companies build inclusive and happier workplace cultures. 

The WiTMM was developed to assist tech organizations measure where they are in terms of supporting women in the tech industry, and what steps they should take in order to advance their efforts. Organizations can self-assess using this survey, see where they rank on gender fairness through topics of parental policies, bias reporting, promotional opportunities, and softer metrics around cultural norms.  


Maturity Model Introduction
A Maturity Model classifies an organization into multiple levels of competency with level zero as none-at-all, and the top-most level as an industry groundbreaker, innovator, and cultural change agent.

A survey, taken by as many people within an organization as practical, reveals where that organization ranks on that spectrum. The model then provides guidance on how to advance from one level to the next. The WITMM focuses on gender fairness along a spectrum of five levels.

The intent is not to publish how each company ranks, but to publish anonymized reports on the state of the art, give organizations insight into their current situation, and offer advice on improvement. Read more about DAA's privacy policy here.

WITMM's subject matter has focused specifically on women at this stage, acknowledging the need to give further attention to non-binary genders and other classes of people based on race, ethnicity, ability, etc.

WITMM Project Genesis
A DAA salary survey showed that that women in analytics were on a far more equal footing with men than in other technical specialties regarding income, although leadership opportunities and professional interactions are still not on par. The youth of digital analytics as an industry (less than 20 years) and the scarcity of talent may explain the pay equality.

The question of contributing factors to the advancement of women prompted a proposal to study the state of women in technology overall which led to the idea of creating the WITMM.

WITMM Progress
The DAA brought together 30 volunteer members to research maturity models, design a draft model, and craft questions for the survey.

Once the internal review of the drafted Maturity Model, dimensions within the model being measured, and survey questions was complete, the DAA sought help from DiverseIn for validation.

The Model
The WITMM Model spans five levels:
  1. Foundational
  2. Compliant
  3. Maturing
  4. Progressive
  5. Innovative
Level 1 Foundational
An organization that has not yet openly recognized the gender imbalance, or that has just begun to recognize it and is launching initial steps to address it is considered Foundational. A Foundational organization can be either partially aware or fully aware and concerned about the problem. A Foundational organization may have started to establish and implement policies and are actively researching the extent to which they are compliant with government legislation, industrial regulations, and cultural norms.

A Foundational organization is aware, concerned, and initiated concrete steps to alleviate the problem. They are in the process of establishing and implementing policies and are actively researching the extent to which they are compliant with government legislation, industrial regulations, and cultural norms.

Level 2 Compliant
Compliant organizations have established global policies and methods of monitoring adherence to those policies. They are clearly committed and have proven themselves to be dedicated to progressive changes. Women-driven policies and efforts focus on maternity and mentorships. They have established business rationale for select programs and individual managers are accountable for existing programs.

Level 3 Maturing
Maturing organizations see compliance as a business imperative rather than a regulatory requirement. Balanced teams have created strategic programs and action plans. Senior leadership recognizes and supports the need for action and establishes goals. A Maturing organization is on a path of continuous improvement having proven its competence in nailing down the basics.

Level 4 Progressive
The Progressive organization has integrated, internalized systems throughout, managing against a planned set of target metrics. The strategy and program are transparent. Outcomes are expected throughout all management levels. They have proven their commitment and have integrated gender equality into their policies, programs, and processes. They are proficient and adept at the practice of gender equality and have achieved an impressive level of accomplishment.

Policies are not only in place but are enforced with significant repercussions for infractions. Gender bias awareness education is common, bias is measured, and bias reduction improvements are required. Metrics about gender equality are in place globally and improvements are governed locally on consideration of local culture, but with an eye toward global goals.

Level 5 Innovative
The Innovative organization is a global leader, helping other firms and establishments achieve more. Their trail-blazing, sophisticated policies and practice have proven to be beneficial to the business. Innovative organizations have ongoing, proactive outreach efforts to train others. They exceed targets while driving change outside of their company and impacting their industry. Established equality and inclusion are embedded in the company strategy, as a business norm, and in the culture and behaviors.

The Survey
The WiTMM Survey takes between 30 and 45 minutes to complete. Ideally, a variety of people in each organization fill out the survey independently. This reveals the perceptual alignment within an organization as it may vary between front line workers, management, human resources, etc.
 
About DiverseIn
If you are interested in working with a consulting firm to improve your organizations maturity level in gender equality, DAA recommends contacting DiverseIn. DiverseIn is an award-winning diversity and inclusion platform that helps companies to advance women in tech leadership, discover the potentials of their multicultural teams, design corporate mentorship programs, and develop aspiring inclusive leaders through online and in-person workshops, consulting services and media/event management. Some of our clients include HubSpot, Microsoft, Indeed, Zendesk, Verizon Media, VMWare. Founded by Furkan Karayel, an ex-software engineer who is an advocate for womenintech, diversity, inclusion and empowering female founders globally. 

Some of DiverseIn's trainings and programs: 
  • Women in Tech Leadership Development 
  • Building your leadership profile as a woman in tech 
  • Inclusive Intelligence: how to recognize and practice inclusive leadership 
  • Engaging diverse teams remotely 
  • Building engaging teams and the power of belonging

About the Digital Analytics Association (DAA):
The DAA is a not-for-profit, volunteer-powered association whose mission is advancing the use of data to understand and improve the digital world through professional development and community. The DAA vision is a better digital world through data.

The DAA was founded as the Web Analytics Association in 2004. The organization has more than 5,500 members around the world, representing a broad spectrum of expertise. For more information about the DAA, or to become a member, visit www.digitalanalyticsassociation.org.